General terms andconditions for the use of services on the website mojlab.me

OVERVIEW

This website is managed by PHI  Polyclinic MOJ LAB Podgorica.
All mentions of "we", "us" and "our" on this website refer to PHI Polyclinic MOJ LAB Podgorica.
PHI Polyclinic MOJ LAB Podgorica provides the access to its website that includes all information, tools and services, provided that you accept all terms, conditions, rules and notices contained herein.
By visiting our website and by using our services, you become a part of our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions and rules referred to herein that are accessible via a hyperlink. These General Terms and Conditions for the Use of Services apply without exception to all users of this website, including, among others, users who browse the content, use, request and provide services.
Please read these General Terms and Conditions for the Use of Services carefully before accessing or using our website. By accessing or using any part of our website, you agree to comply with the obligations included in the General Terms and Conditions for Use of Services. If you do not agree with all terms and conditions contained in this agreement, you must not access this website or use any service offered herein. If these General Terms and Conditions for the Use of Services are considered an offer, acceptance hereof is exclusively limited to the acceptance of these General Terms and Conditions for Use of Services.
Any new content or tool that is added to the existing website is also subject to application of these General Terms and Conditions for Use of Services. We reserve the right to update, change or replace any part of these General Terms and Conditions for the Use of Services by posting updates and/or information on changes in our website.

SECTION I – GENERAL TERMS AND CONDITIONS FOR THE USE OF SERVICES ON THE WEBSITE MOJLAB.ME

By agreeing with the General Terms and Conditions for Use of Services, you declare that, according to applicable regulations of your country or province in which you reside, or that, according to the regulations of your country or the region in which you reside, you are at least of legal age and that you also give us consent to allow any of your dependents to use this website.
You must not use our products for any illegal or unauthorized purposes, nor must you, by using our services, violate any law from your jurisdiction (including, but not limited to copyright regulations).
You must not transmit any harmful computer programmes (worms, viruses or any other destructive code). Violation or breach of any provision hereof shall result in immediate termination of our  service provision.

SECTION 2 – GENERAL TERMS AND CONDITIONS

We reserve the right to refuse a service to anyone for any valid reason and at any time. You understand that your content (except for your credit card information) may be transmitted without encryption and may include (a) transmission through different networks; and (b) changes for the purpose of conforming and adapting to the technical requirements for connecting to our networks or devices. Your credit card information is always encrypted while being transmitted through networks. You hereby agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our services, use or access our services, or access any contact on our websites through which the services are provided, without our explicit written consent. The section headings used in this Agreement serve only the purpose of easier orientation and do not limit or in any other way affect these Terms and Conditions.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELESSNESS OF INFORMATION

We are not responsible for accuracy, completeness or timeliness of the information made available on this website. The material is provided on this website as general information only and should not be relied upon or used as the sole basis for making decision without consulting a primary, more accurate, more complete, more complex or more up-to-date source of information. Any reliance on the material contained in this website shall be considered as your own risk taking.
SECTION 4 – CHANGES IN SERVICES AND/OR PRICES
Prices for our services are subject to change without any prior notice. We reserve the right to change or terminate provision of services (or any part or content thereof) without prior notice hereof. We are not responsible to you or any third party for any change, price change, suspension or termination of the services.

SECTION 5 – SERVICES

Any offer of any product or service you find on this website is void if being prohibited by law.
MOJLAB.ME DOES NOT ESTABLISH MEDICAL DIAGNOSIS, NOR DOES PRESCRIBE THERAPIES OR ISSUE PRESCRIPTIONS OF ANY KIND. ALL DATA AND SERVICES PROVIDED ON THE WEBSITE OR IN CONNECTION WITH ANY FORMS OF COMMUNICATION SUPPORTED BY THE WEBSITE, INCLUDING, BUT NOT LIMITED TO COMMUNICATIONS BETWEEN MEDICAL EXPERTS AND PATIENTS, SERVE THE PURPOSE OF PROVIDING GENERAL INFORMATION ONLY AND IN NO WAY SHALL IT INTERFERE IN A RELATIONSHIP BETWEEN DOCTOR – PATIENT, AS PRESCRIBED BY THE LAW.
MOJLAB.ME IS NOT A SUBSTITUTE FOR A PROFESSIONAL MEDICAL DIAGNOSIS OR A THERAPY. RELIANCE ON ANY INFORMATION PROVIDED ON THE WEBSITE OR BY ANY MEDICAL PROFESSIONAL MEANS THAT YOU TAKE THE SOLE RISK OF RELIANCE ON THE AFOREMENTIONED.

SECTION 6 – ACCURACY OF DATA NEEDED FOR SUBMISSION OF INVOICES AND INFORMATION ON THE ACCOUNT

We reserve the right to refuse any request for services that you submit to us.
We reserve the right to limit or prohibit requests at our sole discretion.
You hereby agree to provide up-to-date, complete and accurate payment and billing information for all transactions you perform on our website. You agree to promptly update your account information and other relevant information, including your e-mail address and credit card numbers, as well as expiration date of your credit card, so that we can then complete your transactions and contact you if necessary.

SECTION 7 – ALTERNATIVE TOOLS

We shall not be liable for any issue that may arise from or be related to your use of alternative third-party tools.
If you use any alternative tool offered via this website, it shall be at your own risk and sole discretion, therefore, you should make sure that you have become familiar with the terms and conditions under which the tools are provided by third party service providers.

SECTION 8 - LINKS TO THIRD PARTY

Links to third parties that are available on our website may direct you to third-party websites that are not related to us. We shall be responsible neither for research nor for evaluation of the content or the accuracy hereof. Therefore, we shall not guarantee and be responsible for any third-party materials or third-party websites.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER USERS' REPORTS/LETTERS

If, at our request, you send us certain letters or, without being asked to do so, you send us your creative ideas, advice, proposals, plans or other materials, either online, via e-mail, regular mail or in any other way ( hereinafter collectively referred to: 'comments'), you agree that we may, at any time, without any limitation, edit, copy, publish, distribute, translate or use in any other way any comment you send us. At this moment we are not and shalll not be obliged (1) to keep any comment confident; (2) pay out a remuneration fee for any comment; or (3) respond to any comment.
We may monitor, edit or remove content that we, at our sole discretion, find illegal, offensive, threatening, defamatory, libelous, pornographic, or in any other way offensive.
You acknowledge that your comments shall not infringe any right of any third party, including copyright, trademark right, privacy right, identity right or other personal or intellectual property rights.
Furthermore, you hereby confirm that your comments shall not contain defamatory or in any other way illegal, derogatory or obscene material, or contain any computer virus or other malicious software (malware) that could in any way affect the functioning of the services or any related website.
You must not use false e-mail addresses, pretend to be someone else or in any other way mislead us or third parties regarding the source of any comment. You are solely responsible for any comment you provide and the accuracy hereof. We shall neither be responsible nor assume liability for any comment posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

The personal data you provide through the website MOJLAB.ME shall be subject to our Privacy Policy available on the website.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, the information containing typographical errors, inaccuracies or omissions that may be related to a service, may be published on our website or within the service description.
We are under no obligation to update, correct or clarify information related to the Service or on any relevant website, including, but not limited to the information on prices, except for those requested in accordance with the applicable law.

SECTION 12 – PROHIBITION OF USE

You must not use the website or its content for any illegal purpose.
Do not use the MOJLAB website or its services to establish a diagnosis or prescribe a treatment for a medical condition.
Only informative questions asked for educational purposes are allowed.
It is not allowed to ask questions about personal health - you are not allowed to present the facts that create the impression that the questions are specific, i.e. that these are related to a concrete patient.
Questions may be related to a general situation, such as disease or symptoms, however, the question must not contain additional facts that would make clear that it describes a real individual, i.e. a concrete patient.
When accessing our Premium Content and Services, including private conversations with medical experts, you should be aware of the following:
You must not ask them to write prescriptions, establish a diagnoses or suggest a therapy.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, make any binding statement or provide warranties that you may use our service uninterruptedly, in a timely manner, securely or without any error happening during the use hereof.
You hereby agree that, from time to time, for an indefinite period of time, we may suspend and cancel the services to you without any prior notice.
In no case shall the employees, affiliates or service providers of MOJLAB be liable for any injury, loss, claim or punitive damages, including, but not limited to the loss of profit, the of revenue, the loss of data. In states that do not allow exclusion or limitation of consequential liability, our liability shall be limited to the fullest extent permitted by law.

SECTION 14 – PAYMENT OF DAMAGES

You hereby agree and accept to pay damages in case of any claims or demands, including reasonable attorneys' fees incurred by a third party due to or as a result of your violation of these General Terms and Conditions for the Use of Services in the form of a reference to a term, or as a result of your violation of any law or third-party rights.

SECTION 15 - NOTICE OF HOW TO SUBMIT COMPLAINTS

Dissatisfaction with the service provided can be expressed within a complaint. You can submit an objection in writing by sending it to the address of our business premises in which the activity is carried out. You can also send a complaint via e-mail to the e-mail address poliklinika@mojlab.me.
Mojlab shall respond to all objections no later than 8 days after the receipt hereof and propose a way to resolve them. In case that complaints are not resolved amicably, these shall be resolved before a competent court in Podgorica.

SECTION 16 – PARTIAL INVALIDITY OF PROVISIONS

In case that any provision of these General Terms and Conditions for the Use of Services is found to be illegal, void or unenforceable, such provision shall, despite the above, be enforced to the maximum extent permitted by the applicable law, whereas the part of the provision that is found unenforceable shall be exempted from these General Terms and Conditions for Use of Services. Such a finding shall have no effect on validity and enforceability of any remaining provision.

SECTION 17 – TERMINATION

The obligations and responsibilities of the contracting parties that arose before the termination date shall be valid for all possible purposes even after termination of this agreement. General Terms and Conditions for the Use of Services shall be deemed effective unless and until terminated either by you or us. You may terminate these General Terms and Conditions for the Use of Services at any time by notifying us that you no longer wish to use our services or simply by discontinuing the use of our website.
If, according to our judgment, you fail, or we suspect that you have failed to comply with any provision or issue from these General Terms and Conditions for Use of Services, we may also terminate this agreement at any time without prior notice, while you shall have to pay all amounts that are due on the date of termination of the agreement, including the very day of termination; and/or in such a situation we may deny you access to our services (or any part hereof).

SECTION 18 – COMPLETENESS OF THE AGREEMENT

These General Terms and Conditions for the Use of Services and any business policy or operating rule that we post on this website or in relation to the services constitute the entire agreement between you and us and refere to your use of our service.
Any ambiguities in interpretation of these General Terms and Conditions for the Use of Services shall not be resolved in a way to present a detriment to the contractual party that composed them.

SECTION 19 - APPLICABLE LAW

The provisions of regulations valid in Montenegro as the applicable law apply to these General Terms and Conditions for the Use of Services, as well as to any separate agreement related to the services we provide to you, whereas the aforementioned applicable law shall also be applicable for interpretation of all of the above.

SECTION 20 - CHANGES IN THE GENERAL TERMS AND CONDITIONS FOR THE USE OF SERVICES

You can refer to the latest version of the General Terms and Conditions for the Use of Services at any time on this website. We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions for the Use of Services by posting relevant updates and changes on our website.

SECTION 21 - CONTACT INFORMATION

Should you have any question related to the General Terms and Conditions for Use of Services, do not hesitate to contact us via the following e-mail address: poliklinika@mojlab.me.

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